Privacy Policy

Introduction

Welcome to ClearlyEnergy, Inc.’s website ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [clearlyenergy.com] (the "Site"). Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information
We may collect personal information that you voluntarily provide to us when you: • Register on our Site • Subscribe to our newsletter • Submit inquiries or feedback Personal information may include: • Name • Email address • Phone number • Company • Utility account information Registration on ClearlyEnergy is strictly voluntary. However, certain services we provide require you to authorize us to collect personal information. If you decide to use any of these ClearlyEnergy services and give us information about you, you are authorizing us to collect and store that information, and are telling us that this information is true, accurate and current. Also, You are telling us that you have the authorization to provide us with that information.
2. Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, such as: • IP address • Browser type and version • Operating system • Referring website • Pages viewed and time spent on our Site

Home Energy Profile

ClearlyEnergy collects and stores your home energy information in a secure, password-enabled account. Generating a profile requires your home’s address or parcel ID, year built, and size. All additional fields in a Home Energy Profile are voluntary, but additional parameters create a more accurate estimate. ClearlyEnergy software uses your inputs to customize an Energy Profile label. Northeast Energy Efficiency Partnerships (NEEP) owns and manages the Home Energy Information Labeling eXchange (HELIX), a central repository for home energy labels where Home Energy Profiles, including the Vermont Home Energy Profile, are stored. Only final labels are stored in HELIX; all information entered on the web platform remains in your ClearlyEnergy account. The label is only shared with real estate multiple listing services if you leave the final authorization box unchecked or if required by law. By providing this information, you are authorizing ClearlyEnergy and NEEP to collect and store that information, and are telling us that this information is true, accurate and current and that you have the authorization to provide us with that information.

How We Use Your Information

We use the information we collect for various purposes, including: • To provide and maintain our services • To improve our Site and services • To communicate with you, including sending newsletters and promotional materials • To respond to your inquiries and provide customer support

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with: • Service Providers: We may use third-party vendors to assist us in operating our Site and conducting our business. These vendors are obligated to protect your information and use it only as necessary to perform their services. • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities. • In connection with a merger or acquisition where the acquiring party wishes to acquire the information we have stored about you.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us remember your preferences and track your interactions with our Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and you provide us with any Personal Information at your own risk.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as: • The right to access or correct your personal information • The right to request deletion of your personal information • The right to object to or restrict processing of your personal information To exercise these rights, you can change your account settings including resetting passwords, in the “My Profile” section of your account. ClearlyEnergy lets you choose whether to receive emails from us, every email that we send gives you the option to unsubscribe from the distribution list. To delete your account, please contact us at info@clearlyenergy.com. ClearlyEnergy does not intend to collect any Peronal Information from individuals under age eighteen. A parent or guardian who becomes aware that his or her child has provided us with Personal Information may contact us to ask us to delete this information from our files.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website that we feel may be valuable to you. These third party sites are governed by separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our Site with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ClearlyEnergy, Inc.
205 Severn River Road
Severna Park, MD 21146
info@clearlyenergy.com